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Los Angeles Airport reveals enhanced “digital marketplace”

Travellers can pre‐order food and shop online by viewing products and menus for restaurants and retail stores at the airport, with ecommerce platform Grab a key partner.

USA. Los Angeles International Airport and retail developer Unibail‐Rodamco‐Westfield (URW) Airports have revealed new digital services and an enhanced, commercially-focused website.

Travellers can now pre‐order food and shop online by viewing products and menus for numerous restaurants and retail stores at the airport.

“LAX is proud to once again be at the forefront of innovation, piloting a new digital marketplace and showcasing a vision of the airport of the future,” said LAWA CEO Deborah Flint. “By utilising new technologies, we are creating mobile, anticipatory guest experiences and taking a giant step forward in bringing the front door of LAX to the fingertips of travellers well before they set foot at the airport.”

Enhancements to the shopping and dining experience include the launch of a digital product catalogue and digital food ordering services, powered by Grab. Guests can pre‐order food on their mobile device, Facebook messenger app or desktop/laptop computer by accessing and following the link to ‘Dining, Shopping and More’ or going directly to


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